about us
about Hengchang Cable
Who We Are
Shandong Hengsheng Shitong International Trade Co., Ltd. is the official international trade branch of Shandong Yanggu Hengchang Cable Group Co., Ltd.
We are a high-tech cable manufacturer located in Shandong, China, with a 60,000-square-meter production base and an annual production capacity exceeding 1.5 billion RMB.
As a professional and innovative enterprise, we focus on ten product categories, including high-voltage cables, fire-resistant cables, and pre-branched cables. These products are widely used in new infrastructure fields such as construction, power grids, and transportation.
Leveraging our independent R&D capabilities and advanced production lines, we have filled the industry gap in domestic airport navigation light cables.
We adhere to innovation and safety, and are committed to providing reliable wire and cable solutions to global customers. We sincerely invite cooperation to create a better future together.
With intelligence and green development as the main focus, the company promotes the upgrading of the traditional cable industry. For example, the intelligent evacuation system integrates the “Internet of Things (IoT) + fire protection” technology, embodying the innovative concept of “technology empowering safety”;
It continues to increase R&D investment. The recognition as a high-tech enterprise in 2024 has brought policy and financial support, further strengthening its ability to transform technological achievements into practical applications.
More Than
15
Years of
Experience
Group Scale and Strength
Equipped with 389 sets of advanced production and testing equipment at home and abroad, covering intelligent production lines and a precision testing system.
It has an annual output of 6,000 tons of copper wires and 8,500 kilometers of special cables.
In October 2019, it was recognized by the Liaocheng Municipal Bureau of Industry and Information Technology as one of the second batch of municipal-level "specialized, refined, and innovative" SMEs in 2019.
In December 2019, our special mineral-enriched cables were recognized as a "Shandong High-Quality Brand" by the Shandong Provincial Quality Evaluation Association.
In November 2020, rigid mineral-insulated cables were recognized as a "Shandong Famous Brand" by the Shandong Provincial Brand Building Promotion Association.
On December 4, 2020, it was awarded the title of "Specialized, Refined, Unique and Innovative" Enterprise of Shandong Province by the Shandong Provincial Department of Industry and Information Technology.
Shandong Yanggu Hengchang Cable Group Co., Ltd.
We value our cooperation with you and are committed to providing comprehensive, one-stop after-sales service support for your wire and cable products, ensuring you have no worries about their use.
To ensure you can continuously enjoy high-quality and efficient service experience, we solemnly make the following after-sales service commitments:
Service Content
Consultation Service: We provide a 7×24-hour free consultation hotline to answer your questions regarding product selection, installation and use, technical specifications, etc., at any time. Our professional technical team will respond promptly to ensure your questions receive accurate and detailed answers.
Installation Guidance: For complex cable installation projects, we can dispatch professional technical personnel to the site to provide installation guidance services according to your needs, ensuring the installation process complies with standard specifications and guaranteeing the normal performance of the products.
Service Content
Fault Handling: Upon receiving a fault notification, we will respond within 1 hour, initially determine the cause of the fault through phone calls, emails, or remote assistance, and provide emergency solutions. For faults requiring on-site handling, we will arrange technical personnel to rush to the site for maintenance within 12 hours based on the distance, so as to restore your normal use as soon as possible.
Quality Assurance: Our cable products are produced in strict accordance with national standards and industry specifications. From the date of purchase, within the warranty period, if faults or damages occur due to product quality issues, we will provide free replacement or maintenance.
Service Content
Regular Follow-up Visits: During the use of the products, we will conduct regular follow-up visits to you to understand the product usage, collect your opinions and suggestions, solve potential problems in a timely manner, and continuously optimize our services.
Emergency Handling: We have established an emergency response team dedicated to dealing with sudden cable faults. Upon receiving a fault notification, the emergency mechanism will be activated within 30 minutes, and a solution will be formulated and implemented within 2 hours. This ensures the restoration of your production and operation in the shortest possible time.
Long-term Cooperation: In addition to regular warranty services, we also provide exclusive preferential policies for long-term cooperative customers, including priority supply, regular equipment maintenance, free technical upgrades, etc.
Core Qualifications
Awarded over 30 provincial and national honors, including Shandong Province’s “Specialized, Refined, and Differentiated” honor;
Awarded the title of National Quality and Integrity Enterprise, gaining consistent recognition from the market and regulatory agencies.
Get a Free Quote
Our representative will contact you soon.